Comments are closed. The Defence Aviation Repair Agency (DARA) has dramatically improved itsbusiness performance through its union partnership agreement. The organisation, formed when the Navy and RAF repair agencies merged in1998, has managed to significantly reduce repair turnaround times since thepartnership agreement was signed four years ago. Bernard Galton, HR director and company secretary at DARA, said the unionpartnership has helped the company to move away from the Ministry of Defence’straditionally regimented way of working to one where individuals have much morefreedom and flexibility. Galton, speaking at a conference last week, said: “By encouraging fullinvolvement and transparency, we have been able to move to self-directed teamworking, which has broken down the MoD hierarchical barriers and theindustrial/non-industrial divide. “The move has improved the quality of the work and staff jobsatisfaction.” Under the agreement signed in 1999, representatives from four unions –including Amicus and T&G – sit on all the company’s boards. Galton believes the partnership agreement has helped the agency, whichbecame independent two years ago, to provide a much-improved service for theMoD – for example, gearbox repairs now take 12 days compared to 116 days. Delegates at the AnUMan Conference heard that managers and unionrepresentatives are involved in regular informal discussions, seminars and anannual partnership conference. The high level of transparency on all business issues between DARA and theunions has meant the company has been able to halve its £110m operating costsover a three-year period and cut staff numbers by over a third, from 7,100 to4,200. In addition, no working days have been lost through industrial action andthe company has reduced the annual salary bill by £2m. By Paul Nelson Previous Article Next Article Union partership drives up performance at DARAOn 4 Feb 2003 in Personnel Today Related posts:No related photos.